Privacy Policy

Consumer Privacy Policy Highlights

Protecting your privacy is important to us; we want to be open with you on how and why we use your personal information. Below are some key highlights of our consumer privacy policy. You can still view our full privacy policy on this page.

Who does our Consumer Privacy Policy apply to?

Our consumer Privacy Policy covers users of our consumer websites, suppliers and potential suppliers, job applicants, and journalists. If you are a business customer with a professional membership, please refer to our Member Privacy Policy. If you are an employee of Location Bliss, please see our Employee Privacy Policy available via HR.

Who we are

This privacy policy covers Location Bliss and its group companies. We operate the following sites:www.locationbliss.com and our mobile apps.

We provide platforms to advertise properties, tenant & landlord services, home moving services, financial services, market trends, valuation tools, and related offerings.

Personal data we collect

• Property data: images, videos, prices, addresses, floor plans, locations, descriptions.
• Enquiry data: name, email, property address, communications recordings.
• Technical data: device type, IP address, logs, browser, OS, GPS data.
• Financial data: identity, employment, financial details, mortgage decisions.
• Referencing data: identity, employment, education, financial, references.
• Insurance & tenant services data: personal, health, conviction, payment info.
• HR & supplier data: CV details, due diligence checks, PEP/sanctions data.

Sources of personal data

We process data received from you when using our services, from our members (agents, brokers), third parties (Land Registry, credit agencies), partners (mortgage providers), and public sources (Companies House).

Purpose & lawful basis

We rely on contract performance, legitimate interests, consent, and legal obligations to: advertise properties, build tools, provide services (enquiries, referencing, utilities, mortgages), resolve queries, personalize experience, process applications, secure the site, and engage suppliers.

Data retention

We retain personal data only as necessary for the collected purposes, including legal and reporting requirements. Some data may be anonymized once no longer needed in identifiable form.

Sharing your data

We share data with members/partners when you enquire, group companies, law enforcement, fraud agencies, and service providers who support our platforms (IT, verification, customer support).

International transfers

Data is primarily stored in the EEA; transfers outside the EEA are protected by appropriate safeguards.

Profiling & automated decisions

We may profile your activity to personalize services and communications. We do not make automated legal decisions. Mortgage lenders we partner with may use automated decision-making for mortgage applications. You can object by emailing contactus@locationbliss.com.